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Last updated: May 17, 2026
These Terms of Use govern your access to and use of the stellarflypods.com website and your purchase of STELLAR FlyPods products. By using this website or placing an order, you agree to these terms. If you do not agree, please do not use the website.
1. Who we are
This website is operated by Dedal Trade Limited (also registered as DEDAL TRADE Co., Ltd., Hong Kong).
Contact: info@stellarstlr.com | stellarflypods.com
2. Products and pricing
Prices are shown in the currency you choose — euro, pound sterling or US dollar — including any applicable VAT. You are charged in the currency shown at checkout. We reserve the right to change prices at any time without notice. The price you pay is the price shown at the time you complete your order.
We make every effort to ensure product descriptions and images are accurate. Minor differences in colour or finish between images and the physical product may occur due to screen calibration.
3. Orders and payment
By placing an order, you make a binding offer to purchase the product(s) at the stated price. Your order is confirmed when you receive an order confirmation email from us.
We reserve the right to cancel or refuse any order at our discretion — for example, if a product is out of stock, if we suspect fraudulent activity, or if a pricing error has occurred. In such cases, you will be fully refunded.
Payment is processed securely by our payment processor. We accept credit and debit cards (Visa, Mastercard, Amex), Apple Pay, and Google Pay. We never store your payment card details.
4. Shipping
We offer free shipping within the European Union. Delivery times and carriers are displayed at checkout. Estimated delivery times are not guaranteed and may vary due to customs, carrier delays, or other factors outside our control.
Risk of loss and title for products pass to you upon delivery to the shipping address you provide. You are responsible for providing an accurate and complete delivery address. We are not liable for failed deliveries due to an incorrect address.
5. Returns — 30-day right of return
EU statutory right of withdrawal: If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason, under EU Directive 2011/83/EU.
Our extended policy: We voluntarily extend this to 30 days from the date of delivery. To initiate a return, contact us at info@stellarstlr.com within 30 days of delivery. Products must be returned in their original condition and packaging. Return shipping costs are the customer’s responsibility unless the product is defective or we made an error.
Refunds are processed within 14 days of us receiving the returned product, using the same payment method you used at checkout.
6. Warranty — 399 days
STELLAR FlyPods are covered by a 399-day warranty from the date of delivery against defects in materials and workmanship under normal use.
This warranty does not cover:
- Physical damage caused by accident, misuse, or unauthorised modification
- Normal wear and tear (ear tips, charging case wear)
- Water damage beyond the product’s rated water resistance
- Damage from non-approved chargers or accessories
To make a warranty claim, contact us at info@stellarstlr.com with your order number and a description of the defect. We will repair or replace the product at our discretion, or issue a refund if repair or replacement is not possible.
EU statutory rights: Nothing in this warranty limits your statutory rights as a consumer under EU law. Your statutory rights apply in addition to and independently of this warranty.
7. Intellectual property
STELLAR FlyPods, STELLARvibe, and the STELLAR be stellar® brand are the intellectual property of Dedal Trade Limited.
EU Trade Mark Registration No. 018884685
HK Trade Mark Registration No. 306220494
All website content — including text, images, videos, logos, and product designs — is the property of Dedal Trade Limited. You may not copy, reproduce, distribute, or create derivative works from any content on this website without our express written permission.
8. Limitation of liability
To the maximum extent permitted by applicable law, Dedal Trade Limited’s total liability to you for any claim arising from your purchase or use of stellarflypods.com shall not exceed the amount you paid for the product in question.
We are not liable for indirect, incidental, or consequential losses, including loss of data, loss of profits, or business interruption.
Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable EU consumer law. If you are a consumer in the EU, your statutory consumer rights remain fully unaffected.
9. Governing law and disputes
These Terms of Use are governed by the laws of the Hong Kong Special Administrative Region, except where mandatory EU consumer law applies to your specific transaction.
If you are a consumer in the European Union, you benefit from the mandatory consumer protection provisions of the EU member state in which you reside, and you may bring proceedings in the courts of that member state.
The European Commission provides an Online Dispute Resolution platform at ec.europa.eu/consumers/odr, which you may use to resolve disputes.
For any issue, please contact us first at info@stellarstlr.com — we aim to resolve all concerns promptly and fairly.
10. Changes to these terms
We may update these Terms of Use from time to time. The updated version will be published at stellarflypods.com/terms-of-use with an updated “Last updated” date. Continued use of the website after changes are published constitutes acceptance of the updated terms.
11. Contact
Dedal Trade Limited
Email: info@stellarstlr.com
Website: stellarflypods.com
